Monthly Archives: February 2011

Klout scores, inactive followers, and Goodhart’s law

My friend Arlene Wszalek has written a blog post describing a “conundrum” facing users of Klout, a service which aims to quantify online influence by evaluating some 35 metrics related to Twitter and Facebook. Arlene lays out the problem: one factor Klout apparently considers is the proportion of your followers who are actively engaging with […]